Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for general visitors to the website. If you are a client of ours, we process a wider range of personal data and deal with a broader range of privacy-related issues, and clients are provided with detailed information about this while we work on your matter.
Personal Data You Provide
Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you regarding the information provided.
How We Use Your Personal Data
We use the data you provide via this website to:
Communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms.
Monitor website trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used.
Operate our business more effectively, for example: we seek feedback and use this to help improve our service.
Our “Lawful Reasons” For Processing Your Personal Data
The “General Data Protection Regulation” (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data. For example, we operate on the basis of “legitimate interest” when responding to your enquiry via the online form.
Questions or Complaints
Should you have any questions or complaints, please contact us by calling 0151 932 0333. You will find more information about privacy and how to complain on the Information Commissioners Office (ICO) website: https://ico.org.uk/concerns/
Our Use of Google Analytics
We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) – Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualise and personalise the ads from its own advertising network. Related information: